Fresh Start Auto Inc | Last updated: June 9, 2026
Fresh Start Auto Inc ("we," "us," or "our") respects your privacy. This Privacy Policy explains what information we collect, how we use it, and how you can control it. It also includes specific disclosures about our text message (SMS) program, as required by federal law and wireless carrier regulations.
By using our website or providing your contact information to us, you agree to the practices described in this policy.
When you fill out a contact form, request a quote, or sign up to receive text messages, we may collect:
When you visit our website, standard technical information may be collected automatically, including:
This information is collected through cookies and similar tracking technologies. See Section 6 for details on cookies.
This section explains our SMS text messaging program in full. It is required under the Telephone Consumer Protection Act (TCPA), A2P 10DLC carrier registration rules, and CTIA Messaging Principles and Best Practices.
We only send text messages to people who have given us clear, voluntary consent. You may opt in by doing one of the following:
When you opt in online, the form will clearly state that you are agreeing to receive text messages from Fresh Start Auto Inc. Consent is never required as a condition of purchase. You can buy from us or receive a quote without agreeing to receive texts.
Depending on how you opted in, we may send you:
Message frequency will vary depending on your activity and the type of program you joined.
Standard message and data rates may apply. Check with your wireless carrier if you are unsure about your plan.
To get help at any time, reply HELP to any text from us. You will receive a response with our contact information and support details.
To stop receiving texts at any time, reply STOP (or UNSUBSCRIBE, CANCEL, QUIT, or END). We will send you one final confirmation message and then remove you from our list immediately.
You can revoke your consent to receive text messages at any time, at no cost, using any of the following methods:
We will process your opt-out request within 10 business days and send a one-time confirmation text. After that, you will not receive any further marketing or promotional messages from us via SMS. Opting out of texts does not affect any other relationship you have with us.
Mobile opt-in information will not be shared with third parties or affiliates for marketing or promotional purposes. This includes your phone number, your opt-in consent record, and the date and method of your consent.
We may share this information only with service providers who directly support our text messaging program (for example, an SMS platform provider), and only under strict confidentiality agreements. Those providers are not permitted to use your data for their own marketing purposes.
We retain SMS opt-in and opt-out records as required by law and carrier regulations.
We use the information we collect to:
We do not sell your personal information. We do not use your information for automated decision-making or profiling.
We do not sell, rent, or trade your personal information. We may share your information only in these limited circumstances:
We work with trusted third-party companies that help us operate our business, including SMS messaging platforms, email services, and website hosting providers. These companies may access your information solely to perform services on our behalf and are bound by confidentiality obligations. They may not use your data for their own marketing purposes.
We may disclose information if required to do so by law, subpoena, court order, or a valid request from a government authority, or to protect the rights, property, or safety of Fresh Start Auto Inc, our customers, or others.
If Fresh Start Auto Inc is sold, merged, or transferred to another entity, your information may be transferred as part of that transaction. We will notify you by posting a notice on our website if that occurs.
We never share mobile phone numbers or SMS opt-in data with third parties for marketing or promotional purposes under any circumstances.
You have the following rights regarding your personal information:
To exercise any of these rights, contact us using the information in Section 9 below. We will respond to your request within a reasonable time.
Our website may use cookies and similar technologies to improve your browsing experience and understand how visitors use our site.
Most web browsers allow you to control cookies through their settings. You can set your browser to refuse all cookies, accept only certain cookies, or alert you when a cookie is being sent. Note that disabling cookies may affect the functionality of some parts of our website.
We do not respond to "Do Not Track" browser signals at this time, as there is no consistent industry standard for how to do so.
We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. These steps include using secure web forms and limiting access to customer data within our organization.
However, no method of transmission over the internet or method of electronic storage is 100% secure. We cannot guarantee absolute security. If you believe your information has been compromised, please contact us right away.
Our website and services are not directed to children under the age of 13. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us and we will delete it promptly.
If you have questions about this Privacy Policy, want to exercise your privacy rights, or need help with our SMS program, please contact us:
We may update this Privacy Policy from time to time. When we do, we will revise the "Last updated" date at the top of this page. We encourage you to review this policy periodically. Continued use of our website or participation in our SMS program after changes are posted means you accept the updated policy.